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3-15 Report | JLPay: Protecting Consumer Rights and Interests and Boosting Consumer Confidence

2023.03.21

On the day of 3-15, under the guidance of the regulatory units around the country, JLPay's national branch went into the community, into the streets, and closely interacted with the majority of consumers to comprehensively popularise the knowledge of financial consumption, enhance the risk awareness of consumers, and improve the ability of consumers to prevent risks.


Warmly accompanied by financial knowledge to the side


Tibet Branch

Under the deployment of the supervisory departments and the Department of Commerce of the autonomous region, JLPay Tibet Branch, with the theme of ‘boosting consumer confidence' and the main theme of ‘financial guardianship of the good’, distributed publicity materials, taught the prevention of network fraud, popularised anti-money laundering and other financial knowledge, and effectively delivered financial knowledge to the consumers. Financial knowledge was effectively delivered to consumers.


Hebei Branch

JLPay Hebei Branch went deep into the streets, distributing original financial knowledge publicity leaflets to the residents and the elderly, explaining in detail the eight basic rights in combination with real-life scenarios, so that consumers can fully understand their legal rights and responsibilities, and guiding them to protect their own rights and interests in a reasonable and effective way.


Anhui Branch

By visiting merchants and going into parks, JLPay Anhui Branch answered merchants' difficult questions, listened to consumers' voices, and implemented financial knowledge popularisation in combination with the current common phenomena of credit laundering and single-single-part-time scams to help the general public raise consumers' awareness of anti-fraud and improve their risk-identification ability.


A long way to go Responsibility is not only in the 3-15


Protecting consumer rights and interests is a long way to go. During the publicity month, JLPay gave full play to its corporate advantages and continued to explore the innovative application of new media and new channels in consumer rights and interests protection. It opened 3-15 columns on WeChat, Weibo, Douyin and other platforms to promote financial knowledge in a light-hearted and lively way through original rap, cartoons, long drawings, small videos and other delightful forms, making it fun and educational to enhance the financial literacy of the whole nation.
JLPay will, as always, adhere to the bottom line of integrity and compliance, effectively fulfil its social responsibility as a financial entity, continue to implement consumer rights and interests protection publicity, help boost financial consumer confidence, and contribute to creating a healthy and harmonious financial ecology.


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